Refund policy

Thank you for shopping at SmartShop. To ensure that your experience goes
smoothly, we have established a return policy. Please read the following terms carefully:

1. Return Period: You have up to 30 days from the receipt of your order to return an item.
2. Shipping Costs: The customer is responsible for the return shipping costs.
3. Reason for Return: Please provide a reason for the return. This helps us
improve our service and better understand your needs
4. Damaged Items: In the case of a return due to damage or defects, please
provide us with photos of the affected item. This allows us to assess the
condition and offer you a satisfactory solution.

We are committed to meeting your requirements and are happy to assist you
with any questions you may have. Thank you for your understanding and
support.

For further inquiries and to request returns, please fill out the contact form
Self-service return requests are also possible through your customer account.